C3 AI
- Rank
- Score
- 92/149
- 37 out of 100
C3.ai is an American information technology company specialising in enterprise artificial intelligence and based in Redwood City, California. It was founded in 2009 by Thomas Siebel and became a public company on the New York Stock Exchange in 2020, and it sells software for building and running enterprise AI applications.
Is C3 AI safe?
C3 AI scores 37 out of 100 and ranks 92 of 149, and the rating is low confidence. Its strongest category is Privacy, and its weakest category is Security.
How is C3 AI scored?
C3 AI is scored out of 100 on Safety (25%), Transparency (25%), Security (25%), and Privacy (25%). See how we score.
Safety framework
Average used24.4This outside rating doesn't cover this company, so the average of the companies it covers is used.
Pre-release testing
0Points for each confirmed yes.
- No
Was the model tested for dangerous capabilities, such as biological, chemical or cyber risks?
Company claim0/50huggingface.co (opens in a new tab) · 2 Nov 2026 - No
Did an outside organisation test the model before release?
Company claim0/50huggingface.co (opens in a new tab) · 2 Nov 2026
Safety test results
Average used74.1This outside rating doesn't cover this company, so the average of the companies it covers is used.
Incident record
Not enough dataProtecting children
50Points for each confirmed yes.
- No
Does the model card report child-safety tests or safeguards?
Company claim0/50huggingface.co (opens in a new tab) · 2 Nov 2026 - Yes
Does the privacy policy set a minimum age, or say the service is not directed at children?
Company claim50/50“This Site is not intended for or directed to persons under the age of 13.”
c3.ai privacy policy (opens in a new tab) · 23 Oct 2026
Model documentation
75Points for each confirmed yes.
- Yes
Does the model card describe what the model can do?
Company claim25/25“Zero-shot probabilistic forecasting of univariate and multivariate time series across domains (energy, transport, sales, healthcare, nature,…” MoreLess
“Zero-shot probabilistic forecasting of univariate and multivariate time series across domains (energy, transport, sales, healthcare, nature, web/cloud-ops, econ/finance).”
huggingface.co (opens in a new tab) · 2 Nov 2026 - Yes
Does the model card report test results?
Company claim25/25“MASE, 0.7582, CRPS (mean weighted sum quantile loss), 0.4776”
huggingface.co (opens in a new tab) · 2 Nov 2026 - Yes
Does the model card state the model's limitations?
Company claim25/25“Forecast quality varies by domain and horizon; very long horizons and highly non-stationary series remain challenging.”
huggingface.co (opens in a new tab) · 2 Nov 2026 - No
Does the model card describe safety safeguards?
Company claim0/25huggingface.co (opens in a new tab) · 2 Nov 2026
Training-data disclosure
Average used29.9This outside rating doesn't cover this company, so the average of the companies it covers is used.
Independent transparency index
Average used40.7This outside rating doesn't cover this company, so the average of the companies it covers is used.
Transparency reports
Average used25This outside rating doesn't cover this company, so the average of the companies it covers is used.
Public safety commitments
0Average of the commitments signed.
- No
Has it signed the EU code of practice for general-purpose AI?
Company claim0/100European Commission (opens in a new tab) · 14 Oct 2026 - No
Did it sign only the safety and security chapter?
Company claim0/50European Commission (opens in a new tab) · 14 Oct 2026 - No
Has it signed the Frontier AI Safety Commitments (Seoul 2024)?
Company claim0/100Frontier AI Safety Commitments (opens in a new tab) · 14 Oct 2026
Security programme and certifications
0Points for each confirmed yes.
- No
Is there a way to report security flaws, such as a bug bounty?
Company claim0/34No document found - No
Does it state it holds a SOC 2 Type II report?
Company claim0/33c3.ai security page (opens in a new tab) · 23 Oct 2026 - No
Does it state it holds ISO 27001 certification?
Company claim0/33c3.ai security page (opens in a new tab) · 23 Oct 2026
Software vulnerabilities
Not enough dataData breaches
Not enough dataClear privacy policy
80Points for each confirmed yes.
- Yes
Does the privacy policy say what personal data is collected?
Company claim20/20“This Personal Information may include information such as your name, email address, telephone number, company name and size, job title and t…” MoreLess
“This Personal Information may include information such as your name, email address, telephone number, company name and size, job title and the reason why you are contacting us.”
c3.ai privacy policy (opens in a new tab) · 23 Oct 2026 - No
Does the privacy policy say whether your data is used to train AI?
Company claim0/20c3.ai privacy policy (opens in a new tab) · 23 Oct 2026 - Yes
Does the privacy policy say how long data is kept?
Company claim20/20“When C3 is processing your Personal Information pursuant to any of the legal bases set out in section 3 above, C3 will store your Personal I…” MoreLess
“When C3 is processing your Personal Information pursuant to any of the legal bases set out in section 3 above, C3 will store your Personal Information only for as long as is required to fulfil the purpose for which it was collected.”
c3.ai privacy policy (opens in a new tab) · 23 Oct 2026 - Yes
Does the privacy policy say who your data is shared with?
Company claim20/20“C3 does not share your Personal Information with third parties other than agents, contractors, and service providers who support our busines…” MoreLess
“C3 does not share your Personal Information with third parties other than agents, contractors, and service providers who support our business and who are bound by contractual obligations to keep your Personal Information confidential and use it only for the purposes of providing services to us.”
c3.ai privacy policy (opens in a new tab) · 23 Oct 2026 - Yes
Does the privacy policy explain your privacy rights?
Company claim20/20“You have a right to access and to obtain a copy of your Personal Information processed by C3.”
c3.ai privacy policy (opens in a new tab) · 23 Oct 2026
Training-data defaults
100100 if training is opt-in only, 50 if you can opt out, 0 if neither.
- Yes
Is your data used for training only if you opt in?
Company claim100/100“C3 AI does not use customer data (questions or responses) for model training or any other non-diagnostic purposes.”
docs.c3.ai (opens in a new tab) · 2 Nov 2026 - No
Can you stop your data being used for training?
Company claim0/50c3.ai privacy policy (opens in a new tab) · 23 Oct 2026
Export and delete your data
100Points for each confirmed yes.
- Yes
Can you get a copy of your data?
Company claim50/50“You have a right to access and to obtain a copy of your Personal Information processed by C3.”
c3.ai privacy policy (opens in a new tab) · 23 Oct 2026 - Yes
Can you delete your data?
Company claim50/50“You also have the right to: object to the processing of your Personal Information request the erasure of your Personal Information request r…” MoreLess
“You also have the right to: object to the processing of your Personal Information request the erasure of your Personal Information request restriction of the processing of your Personal Information, and/or withdraw your consent where C3 obtained your consent to process Personal Information.”
c3.ai privacy policy (opens in a new tab) · 23 Oct 2026
Privacy fines
Not enough dataIndependent privacy ratings
Average used52.9This outside rating doesn't cover this company, so the average of the companies it covers is used.
Risk governance
Average used26.6This outside rating doesn't cover this company, so the average of the companies it covers is used.
Regulator actions
Not enough dataCourt judgments
Not enough dataPrivacy contact and complaints
100Points for each confirmed yes.
- Yes
Is there a privacy contact, such as an email or a data protection officer?
Company claim50/50“To exercise your rights, you may send an email to privacy@c3.ai.”
c3.ai privacy policy (opens in a new tab) · 23 Oct 2026 - Yes
Does it tell you that you can complain to a regulator?
Company claim50/50“If you are not satisfied with our response, you have the right to make a complaint to the data protection authority in the jurisdiction wher…” MoreLess
“If you are not satisfied with our response, you have the right to make a complaint to the data protection authority in the jurisdiction where you live or work.”
c3.ai privacy policy (opens in a new tab) · 23 Oct 2026
Score history
Newest first. Only days when the score changed are listed.
3 Nov 2026
Score 37
Method 3 Nov 2026
+7 · Method update and new evidence
2 Nov 2026
Score 30
Method 2 Nov 2026
+1
23 Oct 2026
Score 29
Method 21 Oct 2026
+2
14 Oct 2026
Score 27
Method Not recorded
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