Corrections
Tell us if a score or a source looks wrong. This is what happens after you report a correction.
What happens next
Submit
You send it through the contact form, with the topic set to Correction. Include the company, the page or score, and a link to the public source. When you submit a correction, the form shows a reference number such as TH-20261028-7K2Q. The same reference is stored with the message. Keep it if you write again about the same point.
Review
We check the claim against the public source and our methodology. We recalculate scores from verified public data. They are never adjusted by hand or by payment.
Decision
We accept the correction or we do not.
If we accept it
The rating is updated in a later data refresh, and the page shows the new last updated date.
If we do not
We may explain why.
Submitting a correction does not create any obligation to change a rating. We decide at our discretion, based on the evidence and our methodology.