
Chai
- Rank
- Score
- 128/149
- 30 out of 100
Chai is an American artificial intelligence company headquartered in Palo Alto, California, founded in 2021 by William Beauchamp. It operates a chatbot platform where users create, share and talk with character-based chatbots powered by large language models (LLMs), and offers it through the Chai app.
Is Chai safe?
Chai scores 30 out of 100 and ranks 128 of 149, and the rating is low confidence. Its strongest category is Privacy, and its weakest category is Security.
How is Chai scored?
Chai is scored out of 100 on Safety (25%), Transparency (25%), Security (25%), and Privacy (25%). See how we score.
No problems found in 1 public record. That is not proof.
Safety framework
Average used24.4This outside rating doesn't cover this company, so the average of the companies it covers is used.
Pre-release testing
0Points for each confirmed yes.
- No
Was the model tested for dangerous capabilities, such as biological, chemical or cyber risks?
Company claim0/50No document found - No
Did an outside organisation test the model before release?
Company claim0/50No document found
Safety test results
Average used74.1This outside rating doesn't cover this company, so the average of the companies it covers is used.
Incident record
70This check counts only when a source covers the company. With no events it holds the pillar, which is not proof of a clean record. Each recorded event takes points off the pillar, and serious or recent ones count most. Allegation checks, regulator actions and open investigations use half the severity load. AI Incident Database and AIAAIC Repository, last 24 months.
No events
AllegationAI Incident Database (opens in a new tab) · 12 Nov 2026
Protecting children
50Points for each confirmed yes.
- No
Does the model card report child-safety tests or safeguards?
Company claim0/50No document found - Yes
Does the privacy policy set a minimum age, or say the service is not directed at children?
Company claim50/50“You confirm that you are 18 or over at sign-up.”
chai-research.com privacy policy (opens in a new tab) · 20 Oct 2026
Model documentation
0Points for each confirmed yes.
- No
Does the model card describe what the model can do?
Company claim0/25No document found - No
Does the model card report test results?
Company claim0/25No document found - No
Does the model card state the model's limitations?
Company claim0/25No document found - No
Does the model card describe safety safeguards?
Company claim0/25No document found
Training-data disclosure
Average used29.9This outside rating doesn't cover this company, so the average of the companies it covers is used.
Independent transparency index
Average used40.7This outside rating doesn't cover this company, so the average of the companies it covers is used.
Transparency reports
Average used25This outside rating doesn't cover this company, so the average of the companies it covers is used.
Public safety commitments
0Average of the commitments signed.
- No
Has it signed the EU code of practice for general-purpose AI?
Company claim0/100European Commission (opens in a new tab) · 14 Oct 2026 - No
Did it sign only the safety and security chapter?
Company claim0/50European Commission (opens in a new tab) · 14 Oct 2026 - No
Has it signed the Frontier AI Safety Commitments (Seoul 2024)?
Company claim0/100Frontier AI Safety Commitments (opens in a new tab) · 14 Oct 2026
Security programme and certifications
0Points for each confirmed yes.
- No
Is there a way to report security flaws, such as a bug bounty?
Company claim0/34No document found - No
Does it state it holds a SOC 2 Type II report?
Company claim0/33No document found - No
Does it state it holds ISO 27001 certification?
Company claim0/33No document found
Software vulnerabilities
Not enough dataData breaches
Not enough dataClear privacy policy
100Points for each confirmed yes.
- Yes
Does the privacy policy say what personal data is collected?
Company claim20/20“Conversation data will be stored in our systems as outlined in this policy.”
chai-research.com privacy policy (opens in a new tab) · 20 Oct 2026 - Yes
Does the privacy policy say whether your data is used to train AI?
Company claim20/20“We use personal data derived from your in-app conversations with chatbots and the preferences you express between responses to enhance and f…” MoreLess
“We use personal data derived from your in-app conversations with chatbots and the preferences you express between responses to enhance and fine tune the artificial intelligence models on which these chatbots operate, including our safety models.”
chai-research.com privacy policy (opens in a new tab) · 20 Oct 2026 - Yes
Does the privacy policy say how long data is kept?
Company claim20/20“The data collected through your use of the APP will not be processed for a longer period than is necessary to achieve the purposes described…” MoreLess
“The data collected through your use of the APP will not be processed for a longer period than is necessary to achieve the purposes described above, not exceeding, in any case, the duration of the account and five (5) years following its deletion.”
chai-research.com privacy policy (opens in a new tab) · 20 Oct 2026 - Yes
Does the privacy policy say who your data is shared with?
Company claim20/20“If you downloaded the APP through an advertisement, we may also share certain information, such as your usage patterns, with our advertising…” MoreLess
“If you downloaded the APP through an advertisement, we may also share certain information, such as your usage patterns, with our advertising partners to evaluate the performance of their campaigns and ensure accurate attribution.”
chai-research.com privacy policy (opens in a new tab) · 20 Oct 2026 - Yes
Does the privacy policy explain your privacy rights?
Company claim20/20“Access: You have the right to know whether your data is being processed and, if so, to receive a copy of that personal data and information…” MoreLess
“Access: You have the right to know whether your data is being processed and, if so, to receive a copy of that personal data and information about the purposes of the processing, the categories of data involved, the recipients to whom the data may be disclosed, the applicable retention period, and the existence of any automated decision-making processes.”
chai-research.com privacy policy (opens in a new tab) · 20 Oct 2026
Training-data defaults
0100 if training is opt-in only, 50 if you can opt out, 0 if neither.
- No
Is your data used for training only if you opt in?
Company claim0/100chai-research.com privacy policy (opens in a new tab) · 20 Oct 2026 - No
Can you stop your data being used for training?
Company claim0/50chai-research.com privacy policy (opens in a new tab) · 20 Oct 2026
Export and delete your data
100Points for each confirmed yes.
- Yes
Can you get a copy of your data?
Company claim50/50“Data portability: You may request to receive the personal data you have provided to us in a structured, commonly used, and machine-readable…” MoreLess
“Data portability: You may request to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format and/or request its transfer directly to another controller.”
chai-research.com privacy policy (opens in a new tab) · 20 Oct 2026 - Yes
Can you delete your data?
Company claim50/50“All users, regardless of their location or country of residence, can delete their account and associated personal data directly within the A…” MoreLess
“All users, regardless of their location or country of residence, can delete their account and associated personal data directly within the APP.”
chai-research.com privacy policy (opens in a new tab) · 20 Oct 2026
Privacy fines
Not enough dataIndependent privacy ratings
Average used52.9This outside rating doesn't cover this company, so the average of the companies it covers is used.
Risk governance
Average used26.6This outside rating doesn't cover this company, so the average of the companies it covers is used.
Regulator actions
Not enough dataCourt judgments
Not enough dataPrivacy contact and complaints
100Points for each confirmed yes.
- Yes
Is there a privacy contact, such as an email or a data protection officer?
Company claim50/50“To exercise your rights and/or request any information or clarification regarding the processing of your data by Chai, you may contact the D…” MoreLess
“To exercise your rights and/or request any information or clarification regarding the processing of your data by Chai, you may contact the Data Controller or the appointed Data Protection Officer (DPO) at any time using the following contact details: E-mail: hello@chai-research.com Postal address: 555 Hamilton Ave Ste 300, Palo Alto, CA 94301, U.S.A. DPO e-mail: dpo@chai-research.com”
chai-research.com privacy policy (opens in a new tab) · 20 Oct 2026 - Yes
Does it tell you that you can complain to a regulator?
Company claim50/50“Complaint: You have the right to file a complaint with your local data protection authority if you believe that we have not complied with ap…” MoreLess
“Complaint: You have the right to file a complaint with your local data protection authority if you believe that we have not complied with applicable Privacy Legislation.”
chai-research.com privacy policy (opens in a new tab) · 20 Oct 2026
Score history
Newest first. Only days when the score changed are listed.
7 Nov 2026
Score 30
Method 3 Nov 2026
+2
2 Nov 2026
Score 28
Method 2 Nov 2026
-1
28 Oct 2026
Score 29
Method 28 Oct 2026, update 2
-1
23 Oct 2026
Score 30
Method 21 Oct 2026
+2
21 Oct 2026
Score 28
Method 21 Oct 2026
-2
20 Oct 2026
Score 30
Method Not recorded
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