Luma AI

“We use the information we collect to: Provide, maintain, operate, support, and improve our Services; Train, develop, and improve the artificial intelligence, machine learning, and models that we use to support our Services; Process your payments and complete transactions with you; Communicate with you about our Services, including by sending announcements, updates, security alerts, and support and administrative messages; Provide support, and respond to requests, questions, and feedback; Personalize your experience on our Services; Facilitate the connection of third-party services or applications; Analyze and improve our Services and to develop new products, services, features and functionality; Conduct marketing or advertising activities as permitted by law, including, but not limited to, notifying you of special promotions, offers and events via email and in-app notifications; Comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities; Prevent fraud, promote safety, and enforce our legal rights, including to: (a) protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims); (b) enforce the terms and conditions that govern our Services; and (c) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity; and Generate anonymous or aggregate data, containing only de-identified, non-personal information, that we may use for any lawful business purpose, including to analyze and improve our Services, conduct research, and promote our business.”

“When determining the retention period, we take into account various criteria, such as the type of products and services requested by or provided to you, the nature and length of our relationship with you, the impact on our Services we provide to you if we delete some personal information from or about you, mandatory retention periods provided by law, and any relevant statute of limitations.”

“We may share your personal information with third-party companies and individuals that provide services on our behalf or help us operate our Services (such as customer support, hosting, analytics, email delivery, marketing, payment processing, and database management services).”

“To exercise your rights, you or an authorized agent may submit a request by emailing us at hello@lumalabs.ai or by writing to us via postal mail at 380 Hamilton Ave, P.O. Box 102, Palo Alto, CA, 94301.”

“Where applicable under local law and subject to applicable exceptions, you have the following rights regarding your personal information: To request access to and/or a copy of certain information we hold about you (including in a portable and/or machine-readable format); To object to how we process your personal information; To update or correct your personal information; To request that we delete certain personal information we hold about you; To restrict how we process certain personal information about you; To request that we transfer your information to a third-party provider of services; To opt out of the sharing of your personal data for targeted advertising; and To withdraw your consent at any time (where you have provided consent for the processing of your personal information).”

“Where applicable under local law and subject to applicable exceptions, you have the following rights regarding your personal information: To request access to and/or a copy of certain information we hold about you (including in a portable and/or machine-readable format); To object to how we process your personal information; To update or correct your personal information; To request that we delete certain personal information we hold about you; To restrict how we process certain personal information about you; To request that we transfer your information to a third-party provider of services; To opt out of the sharing of your personal data for targeted advertising; and To withdraw your consent at any time (where you have provided consent for the processing of your personal information).”

“In addition, you have the right to lodge a complaint with a supervisory authority, including in your country of residence, place of work or where an incident took place.”