
Synthesia
- Rank
- Score
- 53/149
- 47 out of 100
Synthesia is a British artificial intelligence company based in London that develops synthetic media software for creating AI-generated video, including audio-visual agents and avatars. It was founded in 2017 by a team of AI researchers and entrepreneurs including Victor Riparbelli and Steffen Tjerrild.
Is Synthesia AI avatars safe?
Synthesia AI avatars scores 47 out of 100 and ranks 53 of 149. Its strongest category is Security, and its weakest category is Transparency.
How is Synthesia AI avatars scored?
Synthesia AI avatars is scored out of 100 on Safety (25%), Transparency (25%), Security (25%), and Privacy (25%). See how we score.
No problems found in 1 public record. That is not proof.
Safety framework
Average used24.4This outside rating doesn't cover this company, so the average of the companies it covers is used.
Pre-release testing
0Points for each confirmed yes.
- No
Was the model tested for dangerous capabilities, such as biological, chemical or cyber risks?
Company claim0/50No document found - No
Did an outside organisation test the model before release?
Company claim0/50No document found
Safety test results
Average used74.1This outside rating doesn't cover this company, so the average of the companies it covers is used.
Incident record
70This check counts only when a source covers the company. With no events it holds the pillar, which is not proof of a clean record. Each recorded event takes points off the pillar, and serious or recent ones count most. Allegation checks, regulator actions and open investigations use half the severity load. AI Incident Database and AIAAIC Repository, last 24 months.
No events
AllegationAI Incident Database (opens in a new tab) · 12 Nov 2026
Protecting children
50Points for each confirmed yes.
- No
Does the model card report child-safety tests or safeguards?
Company claim0/50No document found - Yes
Does the privacy policy set a minimum age, or say the service is not directed at children?
Company claim50/50“Our Services are intended for a general audience and are not targeted at children under the age of 16 (“minors”).”
synthesia.io privacy policy (opens in a new tab) · 20 Oct 2026
Model documentation
0Points for each confirmed yes.
- No
Does the model card describe what the model can do?
Company claim0/25No document found - No
Does the model card report test results?
Company claim0/25No document found - No
Does the model card state the model's limitations?
Company claim0/25No document found - No
Does the model card describe safety safeguards?
Company claim0/25No document found
Training-data disclosure
Average used29.9This outside rating doesn't cover this company, so the average of the companies it covers is used.
Independent transparency index
Average used40.7This outside rating doesn't cover this company, so the average of the companies it covers is used.
Transparency reports
Average used25This outside rating doesn't cover this company, so the average of the companies it covers is used.
Public safety commitments
0Average of the commitments signed.
- No
Has it signed the EU code of practice for general-purpose AI?
Company claim0/100European Commission (opens in a new tab) · 14 Oct 2026 - No
Did it sign only the safety and security chapter?
Company claim0/50European Commission (opens in a new tab) · 14 Oct 2026 - No
Has it signed the Frontier AI Safety Commitments (Seoul 2024)?
Company claim0/100Frontier AI Safety Commitments (opens in a new tab) · 14 Oct 2026
Security programme and certifications
66Points for each confirmed yes.
- No
Is there a way to report security flaws, such as a bug bounty?
Company claim0/34No document found - Yes
Does it state it holds a SOC 2 Type II report?
Company claim33/33“Synthesia's 2026 SOC 2 Type II report is now available in our Trust Center.”
security.synthesia.io security page (opens in a new tab) · 20 Oct 2026 - Yes
Does it state it holds ISO 27001 certification?
Company claim33/33“We are SOC2 Type II compliant and fully certified within ISO/IEC 27001:2022, ISO/IEC 27701:2019, and ISO/IEC 42001:2023.”
security.synthesia.io security page (opens in a new tab) · 20 Oct 2026
Software vulnerabilities
Not enough dataData breaches
Not enough dataClear privacy policy
100Points for each confirmed yes.
- Yes
Does the privacy policy say what personal data is collected?
Company claim20/20“Synthesia also collects, generates and/or receives the following categories of personal data ("Other Information"): Contact information: Whe…” MoreLess
“Synthesia also collects, generates and/or receives the following categories of personal data ("Other Information"): Contact information: When you contact us or otherwise communicate with us, we will process your name, email address, phone number, and any additional information which you may provide such as your title and employer.”
synthesia.io privacy policy (opens in a new tab) · 20 Oct 2026 - Yes
Does the privacy policy say whether your data is used to train AI?
Company claim20/20“Specifically, your Biometric Data is processed for: Generating your own Avatar; Fine-tuning the AI model to enable it to generate new videos…” MoreLess
“Specifically, your Biometric Data is processed for: Generating your own Avatar; Fine-tuning the AI model to enable it to generate new videos with your Avatar based on the Sample performing a user-provided input; Verifying your identity by comparing Biometric Data extracted from the Sample, to Biometric Data extracted from the Verification Recording; Evaluating the authenticity of the recordings, including detecting whether there is a genuine live human performance or signs of tampering; For security and fraud prevention.”
synthesia.io privacy policy (opens in a new tab) · 20 Oct 2026 - Yes
Does the privacy policy say how long data is kept?
Company claim20/20“For authenticating the Avatar submission, Biometric Data is stored and used only until we confirm the results of the samples comparison whic…” MoreLess
“For authenticating the Avatar submission, Biometric Data is stored and used only until we confirm the results of the samples comparison which usually occurs within few minutes of the submission.”
synthesia.io privacy policy (opens in a new tab) · 20 Oct 2026 - Yes
Does the privacy policy say who your data is shared with?
Company claim20/20“To share personal data with others, including law enforcement and to respond to legal requests, where we are not under a legal obligation to…” MoreLess
“To share personal data with others, including law enforcement and to respond to legal requests, where we are not under a legal obligation to do so.”
synthesia.io privacy policy (opens in a new tab) · 20 Oct 2026 - Yes
Does the privacy policy explain your privacy rights?
Company claim20/20“You may exercise these rights by contacting us at support@synthesia.io.”
synthesia.io privacy policy (opens in a new tab) · 20 Oct 2026
Training-data defaults
0100 if training is opt-in only, 50 if you can opt out, 0 if neither.
- No
Is your data used for training only if you opt in?
Company claim0/100synthesia.io privacy policy (opens in a new tab) · 20 Oct 2026 - No
Can you stop your data being used for training?
Company claim0/50synthesia.io privacy policy (opens in a new tab) · 20 Oct 2026
Export and delete your data
100Points for each confirmed yes.
- Yes
Can you get a copy of your data?
Company claim50/50“Receive the personal data which you have provided to us in a structured, commonly used and machine-readable format and transmit this persona…” MoreLess
“Receive the personal data which you have provided to us in a structured, commonly used and machine-readable format and transmit this personal data to another controller, where such personal data is processed on the basis of consent or contractual necessity and the processing is carried out by automated means.”
synthesia.io privacy policy (opens in a new tab) · 20 Oct 2026 - Yes
Can you delete your data?
Company claim50/50“delete your Synthesia account, at your request or in accordance with the Agreement.”
synthesia.io privacy policy (opens in a new tab) · 20 Oct 2026
Privacy fines
Not enough dataIndependent privacy ratings
Average used52.9This outside rating doesn't cover this company, so the average of the companies it covers is used.
Risk governance
Average used26.6This outside rating doesn't cover this company, so the average of the companies it covers is used.
Regulator actions
Not enough dataCourt judgments
Not enough dataPrivacy contact and complaints
100Points for each confirmed yes.
- Yes
Is there a privacy contact, such as an email or a data protection officer?
Company claim50/50“Our Data Protection Officer can be contacted at dpo@synthesia.io.”
synthesia.io privacy policy (opens in a new tab) · 20 Oct 2026 - Yes
Does it tell you that you can complain to a regulator?
Company claim50/50“You have the right to lodge a complaint with the Information Commissioner's Office at 0303 123 1113 or via live chat at ico.org.uk/livechat…” MoreLess
“You have the right to lodge a complaint with the Information Commissioner's Office at 0303 123 1113 or via live chat at ico.org.uk/livechat or with your local supervisory authority.”
synthesia.io privacy policy (opens in a new tab) · 20 Oct 2026
Score history
Newest first. Only days when the score changed are listed.
28 Oct 2026
Score 47
Method 28 Oct 2026, update 2
-2
23 Oct 2026
Score 49
Method 21 Oct 2026
+2
21 Oct 2026
Score 47
Method 21 Oct 2026
-2
20 Oct 2026
Score 49
Method Not recorded
+2
14 Oct 2026
Score 47
Method Not recorded
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