Unbabel
- Rank
- Score
- 56/149
- 46 out of 100
Unbabel is an artificial intelligence translation company founded in 2013 by Vasco Pedro, João Graça, Sofia Pessanha, Bruno Silva and Hugo Silva, with headquarters in Lisbon and San Francisco. Owned by TransPerfect since August 2025, it develops the Tower family of open translation language models.
Is Tower safe?
Tower scores 46 out of 100 and ranks 56 of 149, and the rating is low confidence. Its strongest category is Security, and its weakest category is Transparency.
How is Tower scored?
Tower is scored out of 100 on Safety (25%), Transparency (25%), Security (25%), and Privacy (25%). See how we score.
Safety framework
Average used24.4This outside rating doesn't cover this company, so the average of the companies it covers is used.
Pre-release testing
0Points for each confirmed yes.
- No
Was the model tested for dangerous capabilities, such as biological, chemical or cyber risks?
Company claim0/50huggingface.co (opens in a new tab) · 20 Oct 2026 - No
Did an outside organisation test the model before release?
Company claim0/50huggingface.co (opens in a new tab) · 20 Oct 2026
Safety test results
Average used74.1This outside rating doesn't cover this company, so the average of the companies it covers is used.
Incident record
Not enough dataProtecting children
0Points for each confirmed yes.
- No
Does the model card report child-safety tests or safeguards?
Company claim0/50huggingface.co (opens in a new tab) · 20 Oct 2026 - No
Does the privacy policy set a minimum age, or say the service is not directed at children?
Company claim0/50unbabel.com privacy policy (opens in a new tab) · 20 Oct 2026
Model documentation
25Points for each confirmed yes.
- Yes
Does the model card describe what the model can do?
Company claim25/25“Tower is intended for multilingual tasks and its specially strong on translation related tasks.”
huggingface.co (opens in a new tab) · 20 Oct 2026 - No
Does the model card report test results?
Company claim0/25huggingface.co (opens in a new tab) · 20 Oct 2026 - No
Does the model card state the model's limitations?
Company claim0/25huggingface.co (opens in a new tab) · 20 Oct 2026 - No
Does the model card describe safety safeguards?
Company claim0/25huggingface.co (opens in a new tab) · 20 Oct 2026
Training-data disclosure
Average used29.9This outside rating doesn't cover this company, so the average of the companies it covers is used.
Independent transparency index
Average used40.7This outside rating doesn't cover this company, so the average of the companies it covers is used.
Transparency reports
Average used25This outside rating doesn't cover this company, so the average of the companies it covers is used.
Public safety commitments
0Average of the commitments signed.
- No
Has it signed the EU code of practice for general-purpose AI?
Company claim0/100European Commission (opens in a new tab) · 14 Oct 2026 - No
Did it sign only the safety and security chapter?
Company claim0/50European Commission (opens in a new tab) · 14 Oct 2026 - No
Has it signed the Frontier AI Safety Commitments (Seoul 2024)?
Company claim0/100Frontier AI Safety Commitments (opens in a new tab) · 14 Oct 2026
Security programme and certifications
67Points for each confirmed yes.
- Yes
Is there a way to report security flaws, such as a bug bounty?
Company claim34/34“You can report vulnerabilities to us via security@unbabel.com.”
unbabel.com (opens in a new tab) · 20 Oct 2026 - No
Does it state it holds a SOC 2 Type II report?
Company claim0/33unbabel.com security page (opens in a new tab) · 20 Oct 2026 - Yes
Does it state it holds ISO 27001 certification?
Company claim33/33“Unbabel is certified against the ISO27001 standards, the international standard for Information Security Management Systems (ISMS).”
unbabel.com security page (opens in a new tab) · 20 Oct 2026
Software vulnerabilities
Not enough dataData breaches
Not enough dataClear privacy policy
100Points for each confirmed yes.
- Yes
Does the privacy policy say what personal data is collected?
Company claim20/20“Unbabel may also require our Community’s payment details to perform and register payment over work provided on the platform.”
unbabel.com privacy policy (opens in a new tab) · 20 Oct 2026 - Yes
Does the privacy policy say whether your data is used to train AI?
Company claim20/20“Where a translation is used for the retraining of machine learning engines, data is retrained in an anonymized format.”
unbabel.com privacy policy (opens in a new tab) · 20 Oct 2026 - Yes
Does the privacy policy say how long data is kept?
Company claim20/20“Therefore, Personal Data shall only be kept while it is adequate, relevant and limited to what is necessary in relation to the purposes of p…” MoreLess
“Therefore, Personal Data shall only be kept while it is adequate, relevant and limited to what is necessary in relation to the purposes of processing. For instance, Personal Data will be stored during the contractual relationship with our Community or with our Clients (“active accounts”) or as long as a valid consent is ensured by our Prospects, notwithstanding the need to preserve data for compliance with legal obligations during the term prescribed by law.”
unbabel.com privacy policy (opens in a new tab) · 20 Oct 2026 - Yes
Does the privacy policy say who your data is shared with?
Company claim20/20“Any service provider engaged by Unbabel that might have access or process data that may contain Personal Data is considered a Processor.”
unbabel.com privacy policy (opens in a new tab) · 20 Oct 2026 - Yes
Does the privacy policy explain your privacy rights?
Company claim20/20“Unbabel allows the Data Subjects to access and rectify their Personal Data and also to object to and restrict the processing of their Person…” MoreLess
“Unbabel allows the Data Subjects to access and rectify their Personal Data and also to object to and restrict the processing of their Personal Data in their user’s profile.”
unbabel.com privacy policy (opens in a new tab) · 20 Oct 2026
Training-data defaults
0100 if training is opt-in only, 50 if you can opt out, 0 if neither.
- No
Is your data used for training only if you opt in?
Company claim0/100unbabel.com privacy policy (opens in a new tab) · 20 Oct 2026 - No
Can you stop your data being used for training?
Company claim0/50unbabel.com privacy policy (opens in a new tab) · 20 Oct 2026
Export and delete your data
100Points for each confirmed yes.
- Yes
Can you get a copy of your data?
Company claim50/50“In compliance with applicable data protection regulations, Unbabel enables Data Subjects to export their data via our platform or by explici…” MoreLess
“In compliance with applicable data protection regulations, Unbabel enables Data Subjects to export their data via our platform or by explicit request.”
unbabel.com privacy policy (opens in a new tab) · 20 Oct 2026 - Yes
Can you delete your data?
Company claim50/50“To maintain and improve service continuity and quality, data is deleted upon account termination or by explicit request either on our platfo…” MoreLess
“To maintain and improve service continuity and quality, data is deleted upon account termination or by explicit request either on our platform or by email, provided and insofar that such deletion does not prevent Unbabel or the Data Subject to comply with their legal or contractual obligations.”
unbabel.com privacy policy (opens in a new tab) · 20 Oct 2026
Privacy fines
Not enough dataIndependent privacy ratings
Average used52.9This outside rating doesn't cover this company, so the average of the companies it covers is used.
Risk governance
Average used26.6This outside rating doesn't cover this company, so the average of the companies it covers is used.
Regulator actions
Not enough dataCourt judgments
Not enough dataPrivacy contact and complaints
100Points for each confirmed yes.
- Yes
Is there a privacy contact, such as an email or a data protection officer?
Company claim50/50“If you have any inquiries or complaints about our handling of your personal data or about our privacy practices generally, please contact us…” MoreLess
“If you have any inquiries or complaints about our handling of your personal data or about our privacy practices generally, please contact us at: dpo@unbabel.com”
unbabel.com privacy policy (opens in a new tab) · 20 Oct 2026 - Yes
Does it tell you that you can complain to a regulator?
Company claim50/50“Also, the Data Subjects may lodge a complaint with a relevant Data Protection Authority regarding any processing carried out by Unbabel.”
unbabel.com privacy policy (opens in a new tab) · 20 Oct 2026
Score history
Newest first. Only days when the score changed are listed.
2 Nov 2026
Score 46
Method 2 Nov 2026
+1
14 Oct 2026
Score 45
Method Not recorded
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